Last updated: June 5, 2026
Generative AI — prohibited content, moderation, and enforcement.
VIVOSAI does not train or host its own AI models. All generation work is processed through fal.ai (California-based global AI model hosting infrastructure, https://fal.ai) using each model provider's official API:
Each provider's terms of service and content policy apply to our users. Every model invocation is first filtered by fal.ai's and each provider's built-in content moderation before VIVOSAI's additional safeguards (see Section 6).
References: fal.ai terms fal.ai/terms · OpenAI usage policies openai.com/policies/usage-policies
The following will result in immediate account termination, forfeiture of credits, and reporting to authorities where required by law:
has_nsfw_concepts).Note: AI moderation is not perfect. False positives (legitimate prompts blocked) may occur; credits are auto-refunded on filter blocks. False negatives (prohibited content passes) are reported via the abuse channel and acted on within 24 hours.
Email (priority)contact@vivosai.com
Subject line"Content Violation Report — [type]"
Response SLA24 hours acknowledgement, action within 72 hours
NCII Removal (US)Direct DMCA-style takedown under TAKE IT DOWN Act
Korean DSP-cyberecrm.police.go.kr
Trust & Safetycontact@vivosai.com
Legal EntityIOV Studio (Korean: 아이오브스튜디오)
RepresentativeKim Jaehwan
Business Reg. No.611-61-00704
Phone+82-70-4571-9559 (Mon–Fri 09:00–18:00 KST)
Address102dong 10F 1007ho, 110 Eutteum-ro, Deogyang-gu, Goyang-si, Gyeonggi-do, Republic of Korea